Twelve Twelve Fits Shipping Policy (Updated as of January 4th, 2026):

Thank you for choosing Twelve Twelve Fits. From checkout to delivery, we’re committed to providing a smooth and hassle-free experience. Please review our shipping policy below to learn more about our shipping and delivery process.

Purchases or Cancellation process:

  • All prepaid purchases are final. No cancellations on those orders will be accepted.
  • Pattern/ colour may vary from the image shown on the website.
  • No changes or deletion of items is possible once you have completed your purchase. If you are unsatisfied with your purchase, you can initiate a return.
  • If a prepaid order is denied by the customer at delivery or if the customer is not available to receive it, the parcel will be returned to us. After receiving the returned parcel, we will issue a coupon code valid for 6 months with a ₹200 deduction for shipping charges.

Order Processing:

  • Orders are typically processed and shipped within 24 working hours of being placed. Please note that processing times may vary during high-demand periods or sales. No orders will be processed on Sundays and public holidays.

Shipping Costs:

Standard Orders

  • We offer free shipping on prepaid orders above 1990/-
  • A flat fee of rupees 50 will be charged on any orders below 1990/-
  • Cash on delivery charges are rupees 150 for all orders.
  • Delivery Times:
  • Estimated delivery times vary based on your location and the selected shipping method. Typically, shipping to metro cities takes 3-4 working days, and to tier 1 cities takes 5-7 working days.
  • However, please note that it may sometimes take longer as we rely on third-party delivery services.

Delivery Address:

  • Verify that the delivery address provided at checkout is accurate and complete. We are not accountable for any delays or non-delivery due to incorrect address information.
  • Once an order is placed, the shipping address cannot be changed or edited. Please double-check your details before confirming your order to ensure smooth and timely delivery.

Order Tracking:

  • After your order is shipped, we will send a shipping confirmation email containing a tracking number. Use this tracking number to check the status and location of your order.

Shipping Partners:

  • We work with reputable shipping partners to ensure the safe and timely delivery of your orders. Our partners are committed to providing a reliable service. We primarily use Shiprocket to ship the majority of our parcels.

Lost or Delayed Shipments:

  • There may delays in delivery due to reasons such as unforeseen circumstances or political issue in the delivery zone.
  • In the rare event of a lost or significantly delayed shipment, please contact our customer support team at support@twelvetwelvefits.in . We will work to resolve the issue promptly.

Questions or Concerns:

  • If you have any questions or concerns about shipping or need assistance with your order, please don't hesitate to contact our customer support team at support@twlevetwelve.in.
  • At Twelve Twelve Fits, we focus on premium quality and effortless service to ensure your complete satisfaction. We’re here to elevate your everyday style.

Contact us
We’re here to help
Email : support@twelvetwelvefits.in